If you are supplying custom artwork be sure to follow these guidelines for best results.
Phantom Factory prides in keeping your cost low and does not charge preparation or set up fees.
*Rates may apply if major customization is required.

All artwork must first be approved by Phantom Factory before any work is done.

We support a variety of file formats for designs.
For best results supply one of the following formats.

PNG Image (*.png) (recommended)
Adobe Photoshop (*.psd) (recommended)
Bitmap Image (*.bmp)
GIF Image (*.gif)
JPEG Image (*.jpg,*.jpeg)
TIF Image (*.tif,*.tiff)
Adobe Acrobat Document (*.pdf)

Printable T-Shirt Area Size
30.4 x 30.4 cm (12 x 18 inches)
The printable area is the portion of a Phantom Factory product that your design will be printed on. To prevent an unwanted white border from showing at the edge, be sure to extend any background colours or design elements all the way to the edge of the printable area.


What is resolution?
Resolution refers to the number of dots per inch (dpi), or the amount of detail the image has. Most documents prepared for upload should be 175-300 dpi at 100% of the final print size. Higher resolution means a more detailed image.
Digital Imaging
You may supply digitized images from a variety of sources. Your designs, photos and images can come from a digital camera, scanner, or the Web.
Any image you plan to use must be saved at approximately 300-dpi at 100% output size for the very best printing results. It’s helpful to know that shrinking an image on a product will increase its resolution. For example, an image captured at 600 x 900 pixels has 150-dpi at 4” x 6”. However, it can be printed at 300-dpi by reducing its dimensions on the product to 2” x 3”.
Images from a Digital Camera
If you wish to use images from a digital camera, before you snap pictures make sure the camera is set at a high enough resolution to result in 300 DPI at the intended photo print size. Most cameras have various settings for resolutions. The highest resolution for your camera depends on how many megapixels it has.
You cannot increase the resolution of a photo after it is taken, except by reducing its printed dimensions. Be careful when cropping a photo after it is taken. Cropping will reduce the number of pixels in the final image.
Images from a Scanner
Like a digital camera, a scanner must be preset to the proper resolution before image capture. Many scanners default to 150-dpi (or spi). Set your scanner’s resolution so that it results in 300-dpi at the image’s final print size. If your resulting scanned image is smaller than the recommended size or has less dpi than you need, you should either rescan your original at a higher resolution or use the image for a smaller printed area.
Images from the Web
Images found on the web are typically at a resolution of 72-dpi. This resolution is much too low for quality printing. For these reasons, we do not recommend using images from the web.

If you still have questions, send us an e-mail.